Script:
W: I have a 3:00 appointment to see Dr. Carmichael about my ankle. My name is Sherry Clift.
M: Hello, Ms. Clift. I see this is your first time here, and we ask all of our new patients to fill out some paperwork so that we have your personal information on file. You can take these with you over to the waiting area, and just bring them back to me when you finish. And do you have your health insurance card with you today?
W: Yes, it′s right here. My policy is with Sunshine Health Care.
M: Alright. I′m going to take this and make a photocopy of it. I′ll return it to you when you bring back the forms.