August 3, 20—
Marvin Gardner 145
Merrywood Lane
Augusta, MD
Dear Mr. Gardner,
We recently
received your letter asking about charges to your account. While it is true
that your account has free checking, some restrictions apply. You may write
five checks a month free of charge. After that, you must maintain a minimum
average balance of $600 in your account in order to continue with free
checking. Since your average account balance last month was only $435, you
were entitled to only five free checks. A service charge was applied to the
checks you wrote beyond that minimum. I hope this explanation is satisfactory
to you.
Let me take this
opportunity to make sure that you are aware of other services you can get
with your account. You can arrange to have your monthly utility bills
deducted from your account. You are also eligible to borrow small amounts of money
from the bank at a low interest rate. If you are interested in these or any
other services, please visit us at the bank, and an officer will be happy to
explain all the details to you. Thank you for being a National Bank of
Augusta customer.
Sincerely,
Eloise Lockwood Customer
Service Officer
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