Questions below refer to the following information.
Business writing (1)............... from the chatty, conversational style often found in email messages to a familiar co-worker, to the more formal, legalistic style found in contracts. In the (2)............... of memos, email messages, and letters, a style between these two extremes is appropriate.
Always remember, writing that is too formal can alienate readers, and an overly obvious attempt to be causal and informal may strike the reader as insincere or unprofessional. In business writing, as in all writing, knowing (3)............... audience is critical.